Terms of Use

You are responsible for your credentials and for activity that occurs under your account.

You must be at least 16 years old to create an account, or 13–16 with verifiable consent from a parent or legal guardian (Belgian threshold under article 8 GDPR).

You must have the rights to upload, share, and distribute any content you use on vvault.

You grant vvault a worldwide, non-exclusive license to host, process, distribute, and display your content only as needed to operate and improve the service.

vvault may generate deposit proofs, legal registries, rights snapshots, and contract exports for your tracks. These records are intended as platform evidence and workflow tools only.

vvault does not register works with SACEM, SABAM, INPI, or any collecting society, and does not certify authorship independently of the information and files you provide.

You may not use vvault for unlawful conduct, infringement, spam, malware, abusive activity, or behavior that compromises the service or other users.

You control visibility and sharing settings. If you create public or tokenized links, you are responsible for who receives access.

We may remove content or revoke access to protect the service, users, rights holders, or to comply with law.

You are responsible for recipient consent and compliance with applicable anti-spam and marketing laws (notably the Belgian Code of Economic Law, Book VI, and EU directives). We may throttle, limit, or disable sending to prevent abuse.

Sellers set pricing within vvault's marketplace rules. vvault may use locked, versioned contract templates and generate buyer-facing license PDFs based on payment status and enabled options.

Sellers remain responsible for ensuring they have the rights, authority, and approvals required to offer licenses, declare splits, list publishers, and identify master owners or collaborators.

A public 'time-stamped deposit' or 'protected' badge on vvault means that a track has an active platform proof and a completed rights registry inside vvault. It does not mean the work has been registered with a collecting society or public authority.

Disputes between buyers and sellers are primarily between those parties, except where applicable law requires platform intervention.

Subscriptions, purchases, and payouts are processed by Stripe or by in-app purchase providers where applicable. Prices are displayed in euros.

TVA NOT APPLIED — vvault operates under the small enterprise scheme (article 56bis of the Belgian VAT Code). No VAT is charged on invoices.

Subscriptions auto-renew at the end of each billing period (monthly or yearly) until cancelled. You can cancel at any time from Settings → Billing. Cancellation takes effect at the end of the current billing period. There are no cancellation fees.

We may change prices with at least 30 days' notice for ongoing subscriptions.

Under Book VI of the Belgian Code of Economic Law (transposing Directive 2011/83/EU), consumers normally have a 14-day right of withdrawal on distance contracts.

vvault delivers digital content immediately on payment. By starting your subscription or completing a purchase you are asked to expressly waive your right of withdrawal pursuant to article VI.53 13° of the Belgian Code of Economic Law. Once you have given this consent and the service has begun, you cannot exercise the right of withdrawal for that order.

If you have not yet been charged for the next billing period, you remain free to cancel auto-renewal at any time from Settings → Billing.

vvault is provided "as is" and "as available" without warranties of any kind, to the maximum extent permitted by law. We do not guarantee uninterrupted or error-free service.

This clause does not affect the legal warranty of conformity (articles 1649bis ff. of the Belgian Civil Code) consumers benefit from.

To the maximum extent permitted by law, vvault is not liable for indirect, incidental, special, or consequential damages. Our aggregate liability is limited to amounts paid for the service during the previous 12 months.

Nothing in these terms limits or excludes liability for fraud, gross negligence, or any liability that cannot be limited or excluded under applicable consumer-protection law.

We may suspend or terminate access when accounts violate these terms or create risk to the service or other users.

We may update these Terms of Use from time to time. Material changes will be communicated by email and/or via an in-app banner at least 30 days before they take effect. Continued use after that date means you accept the revised terms.

These terms are governed by Belgian law. Consumers retain the protection of mandatory provisions of the law of their country of residence.

Before going to court, you can contact us at contact@vvault.app to try to resolve the issue amicably.

Belgian consumers may also use the public Belgian Consumer Mediation Service (https://mediationconsommateur.be) — free of charge.

Per Regulation (EU) No 524/2013, you may submit a dispute to the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

Failing amicable settlement, courts of the consumer's residence have jurisdiction for consumer disputes; for B2B disputes the courts of the judicial district of Brugge have exclusive jurisdiction.

For iOS app usage, the Apple Standard Licensed Application End User License Agreement (EULA) may also apply where required:

Apple Standard EULA

For legal and privacy questions, contact us via the in-app Support page or email contact@vvault.app.