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Find answers to common questions.
Yes. The Free plan costs nothing and doesn't require a credit card. You can upload up to 50 tracks, generate share links, manage contacts, sell with 0% fees, and collaborate on packs, no trial, no expiration.
Starting from zero? vvault grows your list for you. Every visitor to your public profile or share links can drop their email in a one-tap signup, and those leads land straight in your Inbox, ready to turn into contacts with one click. Already have a list? One import does it: CSV, XLSX, or exports from Gmail, Mailchimp, or Google Sheets all work out of the box. vvault auto-detects the email, name, and company columns, and you can tag contacts (e.g. "US labels", "Hip-hop A&Rs") to target each campaign. No list needed on day one, vvault builds it with you.
Every time you send a pack or share a link, vvault tracks opens, clicks, play duration, downloads, saves, and sales in real time. You'll know exactly who listened, for how long, and what they did next.
Yes. On Pro and Ultra you can connect your Gmail account and send campaigns directly from your own address, so recipients see your name instead of a generic sender, and your emails land where personal mail lands.
None from vvault: 0% commission on every plan, including Free. Stripe's standard payment processing fees apply, exactly like any online checkout. There are no listing fees and no hidden charges.
Absolutely. You can upgrade, downgrade, or cancel at any time from your billing settings. There are no contracts or cancellation fees.
Nothing is deleted. Your library, contacts, and stats stay exactly where they are. You simply go back to the Free plan limits for new activity: 50 track uploads, one campaign per day, and up to 5 contacts per campaign.
Yes. Your files are stored on encrypted infrastructure, share links use unique tokens that you control, and all payments go through Stripe's PCI-compliant checkout. We never access, sell, or share your data. You own everything you upload.
Generic cloud storage has no tracking, no campaigns, and no music-specific features. vvault is built specifically for producers, it combines secure file management, email sending, analytics, CRM, timestamped comments, and sales in one beautifully designed workspace, with privacy controls made for unreleased music.